YihaiPack

Privacy Policy

Last Updated: July 8, 2026

Yihaipack ("we," "us," or "our") operates the website yihaipack.net. We are committed to protecting the privacy and personal security of our business clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, send inquiries, or request samples.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you voluntarily provide to us and data automatically generated during your visit.

Voluntary Information: When you fill out our contact forms, request free samples, or send inquiries, we may collect your name, corporate email address, phone number, company name, country, and specific packaging customization requirements.

Automatically Collected Data: We use analytical tools, including Google Analytics and Google Tag Manager, to collect technical data. This includes your IP address, browser type, operating system, referring URLs, and details about your behavior on our website (e.g., pages viewed, time spent).

Cookies: We use cookies to enhance user experience, track website performance, and deliver relevant advertisements. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

As a B2B service provider, we use the collected data strictly for commercial and legitimate business purposes, including:

  • Responding to your product inquiries and providing customized packaging solutions and quotes.
  • Arranging and shipping physical samples or design templates to your designated address.
  • Conducting marketing campaigns, including Google Ads, and sending commercial emails regarding new eco-friendly products, exhibitions, or holiday greetings. (You may opt-out of marketing emails at any time).
  • Analyzing website traffic to improve the user interface and performance of yihaipack.net.

3. Data Sharing and Third-Party Disclosure

We do not sell, rent, or trade your personal or corporate data to third parties. However, we may share necessary information with trusted third-party service providers to facilitate our business operations:

Logistics Partners: We share your delivery address, contact name, and phone number with international express couriers (e.g., DHL, FedEx, UPS) or freight forwarders to deliver your samples and orders.

Technical and Infrastructure Services: We share data with reliable cloud hosting services, database infrastructure, and email marketing service providers (e.g., Google Workspace, Vercel, Resend) that support our digital operations.

Legal Compliance: We may disclose your information if required by law, subpoena, or to protect our rights and the safety of our visitors.

4. International Compliance and Regional Rights

We cater to international buyers and fully comply with major global privacy standards:

European Union Users (GDPR Compliance): If you are located in the European Economic Area (EEA), you have the right to access, rectify, or erase your personal data, restrict its processing, and request data portability. Our legal basis for processing data is your explicit consent or legitimate business interest.

California Residents (CCPA/CPRA Compliance): We respect the rights of California consumers under the California Consumer Privacy Act. We do not "sell" or "share" personal information for monetary value. You have the right to know what personal data we collect and request its deletion.

Australian Users (Privacy Act Compliance): We handle personal information in accordance with the Australian Privacy Principles (APPs), ensuring data security and open communication regarding data management.

5. Data Security and Retention

We implement industry-standard technical and organizational security measures to prevent unauthorized access, alteration, or disclosure of your personal data. We retain your business contact information only for as long as necessary to fulfill the commercial purposes outlined in this policy or to comply with legal obligations.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact our privacy compliance team at:

Have a custom packaging project in mind?

Contact our operations specialists today for a professional quote and free eco-friendly samples.

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